Refund Policy
Last updated: 22 April 2026
30-Day Money-Back Promise
Best IPTV UK backs every first subscription with an unconditional 30-day refund. If picture quality, channel coverage or any other promise fails to land inside the first month, the full amount returns same-day.
Requesting A Refund
One message starts the process. Live chat, WhatsApp or an email to [email protected] with the order reference is all that is required. No forms, no retention calls.
Processing Times
Refund approval lands within 24 hours of the request. Funds appear on the original payment method in 5 – 10 banking days for card purchases, instantly for PayPal and within one hour for crypto settlements.
Refund Boundaries
The 30-day promise applies to first purchases only. Renewals and repeat subscriptions sit under a 7-day refund window, reflected at the checkout screen before confirmation. Anyone unsure is encouraged to ask before paying — the support team quotes the applicable window in writing.